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info@tetobank.com
Contact Us
Connect with Teto Bank
Whether you are an individual customer, a business, or a partner, our team is here to help with questions about cards, onboarding, compliance and more.
Head Office
Our Canadian headquarters and correspondence address.
5811 Cooney Road, Suite #305 – South Tower,
Richmond, BC, Canada, V6X 3M1
Support Hours
Digital-first support, with extended coverage by email.
Mon–Fri: 9:00 AM – 5:00 PM (Pacific Time)
Weekends & holidays: email support only
Location
Our Headquarters in Richmond, BC, Canada
Teto Bank is a digital-first platform with a physical presence in Canada. While most services are delivered online, you can use the map below to locate our head office.
Richmond, British Columbia
5811 Cooney Road, Suite #305 – South Tower,
Richmond, BC, Canada, V6X 3M1
+1 (778) 402-5007
Message Our Support Team
Share your question, issue or idea and our team will get back to you as soon as possible. Choose whether your request is personal or business related to help us route it faster.
Contact Channels at a Glance
Use the table below to find the right contact details for your query. For urgent card or account issues, please call us directly.
| Service Area | Contact Details |
|---|---|
General Questions & Card Support |
+1 (778) 402-5007 info@tetobank.com |
Business & Corporate Solutions |
+1 (778) 402-5007 info@tetobank.com |
Compliance, KYC & Regulatory |
info@tetobank.com Include “Compliance” in your subject line for faster routing. |